Privacy Policy

Better Together INC (“we,” “our,” or “us”) is committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect
Personal Information: We may collect your name, email address, phone number, and other contact information when you book appointments or sign up for services.
Health Information: For therapy services, we may collect sensitive health-related information necessary to provide personalized care. This information is treated with strict confidentiality.
Payment Information: When you make payments, we may collect billing information, although credit card details are processed securely through third-party providers and are not stored by us.
Usage Data: We collect information about your device, IP address, and browsing behavior on our website to improve website functionality and user experience.

2. How We Use Your Information
Service Delivery: Your information is used to provide therapy and counseling services, respond to inquiries, and manage your appointments.
Payment Processing: We use payment information to process fees associated with our services.
Communication: We use your contact information to communicate with you about appointments, provide customer support, and share important updates.
Website Improvement and Analytics: We analyze website usage data to enhance functionality, security, and performance.

3. Sharing Your Information
Service Providers: We may share your data with third-party service providers (e.g., payment processors, IT support) who assist in delivering our services. These providers are obligated to keep your information confidential and use it solely for the specified purposes.
Legal Compliance: We may disclose information if required by law or to protect our legal rights and those of our clients.
With Your Consent: We will only share your information for other purposes with your explicit consent.

4. Cookies and Tracking Technologies
Cookies: Our website uses cookies to remember preferences and improve the user experience. This includes:
Necessary Cookies: Required for website functionality.
Analytical Cookies: Collect information on site usage for performance analysis.
Managing Cookies: You may adjust your browser settings to disable cookies; however, please note this may impact your experience on our website

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5. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access or disclosure. While we strive to secure your data, no online transmission or storage is entirely secure, so we cannot guarantee absolute security.

6. Data Retention
We retain personal and health information as long as necessary to provide services, comply with legal requirements, and fulfill our records’ purposes. Therapy records are securely stored and disposed of following regulatory guidelines.

7. Your Rights
Access: You have the right to request access to your information.
Correction: You may request correction of any inaccurate information.
Deletion: Under certain conditions, you may request deletion of your personal data.
Restriction: You may request restriction of your data processing under specific circumstances.
To exercise these rights, please contact us at [contact email].

8. Children’s Privacy
Our services are designed for individuals over the age of 18. We do not knowingly collect personal information from children without parental consent. If we discover we have collected information from a minor, we will delete it promptly.

9. International Data Transfers
Information collected may be transferred and processed outside your home country for service purposes. We ensure that these transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant updates, and continued use of our services constitutes acceptance of the revised terms.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email or phone number].

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Elyse Quezada
ASW

Meet Elyse, a dedicated therapist specializing in Cognitive Behavioral Therapy (CBT) and Mindfulness-Based Approaches (MAP). Elyse is currently accepting new clients and offers a safe, supportive space for individuals navigating life changes and transitions.

Elyse works primarily with college-aged individuals, helping them adjust to the complexities of this transformative stage. She also has a strong interest in addressing relational stressors, particularly among female clients experiencing Relational issues.